Recovery Assistant, Part-time

Beehive Federal Credit Union•Rexburg, ID

5d•Onsite

About The Position

Beehive Federal Credit Union is seeking a part-time Recovery Assistant to work in its Administration Building in Rexburg, Idaho. The position works mornings, Monday through Friday, with occasional Saturday hours as needed, for a total of 25 hours per week. Expected pay is $19.26 per hour, depending on experience. The Recovery Assistant contacts delinquent accounts by phone and mail, takes appropriate action to bring accounts current, reviews delinquent borrowers’ financial situations, and recommends repossession when other arrangements to bring a loan current are unsuccessful. The role maintains accurate collection activity files and reports and actively engages in needs-based selling. The position primarily involves sedentary work in an indoor, climate-controlled shared work area with minimal noise. Occasional outdoor work in various weather conditions may be necessary. The employee must be able to work extended hours when required or requested by management, travel locally and by commercial airline, rental vehicle, or public transportation, and lodge in public facilities.

Requirements

Good communication skills and the ability to listen to and understand what is being presented.
Ability to maintain accurate and complete records of collection and recovery activity.
High school education or equivalent.
Six months of similar or related experience.
Ability to perform primarily sedentary work, sit more than six hours per day, and occasionally lift up to 10 pounds.
Ability to climb or descend stairs in an emergency.
Ability to operate routine office equipment, including a telephone, copier, facsimile machine, and calculator.
Ability to routinely work on a computer for an average of 6–8 hours per day when necessary.
Ability to work extended hours when required or requested by management.
Ability to travel locally as a driver and by commercial airlines, rental vehicles, and public transportation, and to lodge in public facilities.
Regular, reliable, and timely attendance.

Responsibilities

Contact delinquent accounts by phone and mail and take appropriate action to make accounts current.
Analyze the financial situations of delinquent borrowers.
Recommend repossession when other arrangements to bring a loan current are unsuccessful.
Maintain accurate files and reports on collection activity.
Actively engage in needs-based selling.