Receptionist (Concierge)

New Haven Court at Clearview (Priority Life Care)•Center Township, PA

4d•Onsite

About The Position

The Receptionist, called a Concierge at Priority Life Care, provides assistance and information to incoming guests, visitors, and staff, helping them enter or exit the facility. The role serves as a welcoming and informative point of contact for residents, families, staff, and the public, and follows procedures outlined by state and federal regulations. The position may also involve word processing and assisting guests in and out of vehicles or wheelchairs. Priority Life Care describes its mission as lighting the way in senior care with respect to affordability and independence. The company identifies itself as a Great Place to Work and offers opportunities for career advancement through its Pathway to Promotion program. The posted pay is $12.50 per hour.

Requirements

High school diploma or equivalent preferred, or an equivalent combination of education and experience.
At least one year of customer service experience, or an equivalent combination of education and experience.
Valid driver’s license with no moving violations in the last four years.
Must pass a background screening.

Nice To Haves

Prior experience in long-term care, home health, or related service industries is a plus.

Responsibilities

Welcome and inform residents, their families, and the public as the face of the community.
Answer, screen, and forward telephone calls; provide information and take messages.
Greet visitors and direct or escort them to specific destinations.
Perform word processing duties as assigned.
May assist guests in and out of vehicles or wheelchairs.
Report issues or problems to the Executive Director.
Comply with state, federal, and other applicable health care and safety standards.
Assist families and other visitors as needed.
Promote and exemplify Priority Life Care’s mission and values.

Benefits

Competitive wages and paid time off.
Career advancement opportunities through the Pathway to Promotion program.
Health plans, including vision and dental coverage.
SwiftMD telemedicine at low or no cost.
Special pay rates on holidays.
$10,000 company-paid life insurance.
Family planning and support services through Maven.
Voluntary short-term disability, accident coverage, and critical illness coverage.
Confidential Employee Assistance Program.
Retirement savings plans.
Flexible Spending Accounts.
Employee referral bonuses.
On-demand wages via ZayZoon.
Rewards based on years of service and the PLC Employee of the Year Award.