Front Desk (Bricktown)

DENTAL DREAMS•Chicago, IL

26d•Onsite

About The Position

Dental Dreams LLC is hiring a Receptionist for its Bricktown office on West Fullerton Avenue in Chicago, Illinois. The role focuses on scheduling appointments, supporting operational goals, and providing excellent customer service. Receptionists work as part of a team and help maintain a clean, professional office while supporting patients and dental staff. The company is interested in training candidates who seek to become Dental Assistants or Office Managers.

Requirements

Bilingual in Spanish.
Customer service experience.

Nice To Haves

Experience with Dentrix and/or Eaglesoft.
Interest in training to become a Dental Assistant and/or Office Manager.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments according to monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Verify dental benefits accurately.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.