Receptionist / Administrative Support

RVNAhealth • Ridgefield, CT

4d • Onsite

About The Position

RVNAhealth is seeking a friendly, organized, and customer-focused Receptionist to serve as the agency’s first point of contact at its Ridgefield, Connecticut office. The role creates a welcoming experience for patients, visitors, employees, and community partners while supporting daily administrative operations. Responsibilities include managing incoming calls, greeting and assisting visitors, coordinating front-office activities, providing general administrative support, and assisting with routine departmental reporting and data management. The ideal candidate is professional, detail-oriented, able to manage multiple priorities, and comfortable working in a collaborative, service-oriented environment.

Requirements

• At least one year of previous experience in a receptionist, administrative, or clerical support role.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Strong verbal and written communication skills and a professional, customer-service-oriented approach.
• Excellent organizational skills and attention to detail, with the ability to prioritize and manage multiple responsibilities.
• Comfort working with computers, office equipment, spreadsheets, and electronic record systems.
• Ability to work independently, exercise good judgment, and collaborate effectively with others.
• Demonstrated discretion in handling confidential information.

Responsibilities

• Serve as the primary point of contact for incoming calls and visitors, provide courteous assistance, and direct inquiries to the appropriate departments or personnel.
• Maintain an organized, welcoming reception area; greet visitors, sign them in, and assist them appropriately.
• Monitor and route telephone messages, maintain current employee directory and extension information, and assist with general inquiries about agency services and programs.
• Provide administrative and clerical support, including data entry, scanning, filing, copying, faxing, correspondence, and document distribution.
• Coordinate meeting room reservations and assist with scheduling and front-office coverage.
• Manage incoming and outgoing mail, coordinate package deliveries, and maintain front desk and shared office supplies.
• Collect, maintain, and compile routine departmental data, tracking spreadsheets, and operational reports.
• Prepare and distribute weekly census reports and other recurring reports, ensuring accuracy and timely completion.
• Process front desk payments, maintain supporting documentation, and forward records to the appropriate department.
• Assist with administrative coordination, registration, and visitor support for agency clinics, programs, and events.
• Communicate with the Patient Experience Manager and other departments to support efficient office operations.
• Maintain confidentiality of patient and agency information and follow applicable HIPAA, agency, and regulatory requirements.

Benefits

• Medical, dental, vision, and prescription coverage for eligible full-time employees.
• 403(b) retirement savings.
• Paid time off and holidays.
• Employer-paid life and disability insurance.
• Wellness and employee assistance programs.
• Tuition reimbursement.
• Professional development opportunities.
• Additional voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed