Administrative Receptionist

The MCS Group•Los Angeles, CA
•Hybrid

About The Position

The Administrative Receptionist welcomes visitors and staff, manages incoming calls and visitor check-in, and supports hospitality and office services at an assigned client location. The role includes keeping the reception area professional, preparing conference rooms, coordinating beverage service and catering, scheduling meetings, handling courier pickups and deliveries, and assisting with document tasks. The receptionist also provides backup across office services, cross-trains on site duties and schedules, and maintains confidentiality and professionalism. This is a full-time, Monday–Friday role with a hybrid schedule that combines remote work and on-site presence. The position pays $25.75 per hour. Employees are expected to comply with workplace safety policies, participate in safety management activities, report hazards and incidents, use appropriate protective equipment, and follow the MCS Safety Manual and Associate Manual.

Requirements

  • Minimum 5 years of related work experience.
  • High school diploma or equivalent.
  • Ability to multitask in a fast-paced environment.
  • Strong knowledge of Microsoft Word, Excel, Outlook, and Teams.
  • Excellent verbal and written communication skills.
  • Ability to deal effectively with individuals at all organizational levels.
  • Good judgment and ability to make timely and sound decisions.
  • Ability to lift and carry boxes weighing up to 50 pounds unassisted.
  • Ability to move about intermittently throughout the workday and stand for extended periods while performing office-related tasks.
  • Ability to work collaboratively and productively as part of a team.
  • Ability to adapt to changing client needs and priorities.
  • Proficiency with a computer, laptop, monitors, mouse, keyboard, headset, copier, scanner, and fax machine.
  • Proficiency in MS Office, Google Apps, and MS Suite.
  • Working knowledge of Teams, Zoom, or a similar virtual meeting platform.

Nice To Haves

  • Associate degree or bachelor's degree.
  • Familiarity with the Citrix platform.

Responsibilities

  • Greet clients, visitors, and staff in a professional and courteous manner.
  • Answer and direct incoming calls using a multi-line phone system.
  • Manage visitor check-in procedures and maintain security protocols.
  • Maintain the cleanliness and professional appearance of the reception area.
  • Provide hospitality services, including conference room setup, beverage service, and catering coordination.
  • Assist with meeting room scheduling and preparation.
  • Coordinate courier pickups and deliveries.
  • Assist with scanning, copying, and document handling.
  • Provide backup support across office services functions.
  • Cross-train on all site duties and schedules.
  • Maintain confidentiality and professionalism.
  • Perform other duties as required.
  • Comply with workplace policies and procedures for risk identification, assessment, and control.
  • Participate in workplace health and safety management activities.
  • Identify and report health and safety risks, accidents, incidents, injuries, and property damage.
  • Use appropriate personal protective equipment and comply with the MCS Safety Manual and MCS Associate Manual.
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