Receptionist

Casey Volkswagen•Newport News, VA

About The Position

The Casey Auto Group is seeking a Receptionist to provide customer service and manage front desk operations at its dealership. The role involves welcoming customers, directing calls, assisting with DMV-related inquiries and paperwork, processing and receipting payments, maintaining the reception area, and providing administrative support to dealership departments. Pay is $17.00 per hour.

Requirements

  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and accuracy when handling paperwork and transactions.

Nice To Haves

  • Previous experience in a customer service or administrative role.
  • Knowledge of DMV procedures and regulations.

Responsibilities

  • Answer incoming phone calls and direct them to the appropriate department or personnel.
  • Greet customers in a friendly and professional manner as they enter the dealership.
  • Assist customers with DMV-related inquiries and paperwork.
  • Process transactions and accurately receipt money received from sales, services, or other dealership activities.
  • Maintain a clean and organized reception area.
  • Provide administrative support to various departments as needed.

Benefits

  • Medical coverage options: HDHP and PPO.
  • Dental and vision insurance.
  • FSA, HSA, and LPFSA.
  • Prescription drug coverage.
  • Company-paid HealthJoy healthcare navigation tool.
  • Employee Assistance Program (EAP).
  • Life insurance, employee-paid and employer-paid upon eligibility.
  • Short- and long-term disability coverage.
  • Legal resources coverage and identity protection.
  • Vacation and holidays.
  • 401(k) with employer contribution upon eligibility.
  • Discount memberships to OneLife and YMCA athletic facilities.
  • Employee referral bonus programs.
  • Employee parts and service discounts.
  • Weekly pay.
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