Receptionist/Lobby Ambassador

The Millennium Group • Morristown, NJ

4d

About The Position

The Lobby Ambassador/Receptionist is the first point of contact for employees, clients, and visitors. Reporting to the Warehouse Supervisor, this role provides a warm, professional welcome while keeping the lobby secure, organized, and running smoothly. The position includes greeting and registering visitors, supporting access control, answering and routing calls, managing conference room assignments, and maintaining the lobby.

Requirements

• High school diploma or GED.
• Comfort with handheld scanners, tracking systems, carrier software, and Outlook.
• Electric pallet jack certification required.
• Detail-oriented, dependable, and discreet when handling confidential items.
• Able to lift up to 50 pounds and push loaded carts.
• Must pass a background check.

Nice To Haves

• 1–2 years of mailroom, shipping/receiving, or customer service experience preferred.
• Experience with digital mail scanning and delivery platforms.

Responsibilities

• Greet visitors promptly, notify their hosts of arrivals, and answer questions.
• Register visitors, check identification, issue and collect badges, and maintain accurate visitor logs.
• Follow access-control and emergency procedures and report unusual activity.
• Answer and route main-line calls, take messages, and respond to inquiries.
• Manage conference room assignments.
• Keep the lobby tour-ready using daily checklists.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED