RECEPTIONIST/INTAKE CLERK

UHS•North Little Rock, AR

About The Position

The Receptionist/Intake Clerk serves as the hospital’s communication and information center. The role answers and routes incoming telephone calls, takes messages, and helps ensure the smooth operation of the hospital switchboard and telephone communications. The clerk cordially greets hospital guests, identifies their needs, and directs visitors appropriately. Additional Intake department support includes data entry, insurance verification, checking faxes, and other clerical responsibilities.

Requirements

  • High school diploma or equivalent.
  • Ability to follow oral and written instructions.
  • Excellent communication skills, including the ability to communicate clearly and concisely with employees, physicians, administration, medical staff, and the public.
  • Proficient computer skills to operate Intake technology.
  • Effective interpersonal skills to work in a fast-paced environment with frequent interruptions.

Nice To Haves

  • Previous experience in switchboard operations or customer service is preferred.

Responsibilities

  • Answer and route incoming telephone calls correctly.
  • Take messages and help maintain smooth hospital switchboard and telephone communications.
  • Greet and receive hospital guests, establish their needs, and direct visitors appropriately.
  • Provide Intake department support through data entry, insurance verification, checking faxes, and other clerical tasks.

Benefits

  • Growth and development opportunities within UHS and its subsidiaries.
  • Competitive compensation.
  • Medical, dental, vision, and prescription drug plan.
  • 401(k) plan with company match.
  • Generous paid time off plan.
  • Educational tuition reimbursement.
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