Receptionist I

Sutter Health•Tracy, CA

2d•$29 - $40

About The Position

The Receptionist I greets and welcomes patients, visitors, employees, and staff in a courteous and professional manner. The role determines the nature and purpose of each visit and directs or escorts people to specific destinations. Using judgment and initiative, the receptionist completes routine tasks and prioritizes information and requests on behalf of visitors. The position maintains general knowledge of the medical center or affiliate to assist visitors and follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety. This is a limited-term, fixed-term, full-time position at STCH-Sutter Tracy Community Hosp. The schedule is on days, 40 hours per week, with eight-hour shifts on Tuesday, Wednesday, Thursday, and Friday; Saturday work is required. The position is non-exempt and pays $28.54 to $39.96 per hour. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or General Education Diploma (GED).
Written and verbal communication skills for communicating with team members, supervisors, patients, and other personnel.
Well-developed time-management and organizational skills, including the ability to prioritize assignments and meet deadlines.
Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook), EPIC, and related information systems.
Ability to interpret data and instructions presented in written, oral, diagram, or schedule form.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to protect the privacy of patients' Protected Health Information (PHI).

Responsibilities

Greet and welcome patients, visitors, employees, and staff courteously and professionally.
Determine the nature and purpose of visits and direct or escort visitors to specific destinations.
Complete routine tasks using judgment and initiative.
Prioritize information and requests on behalf of visitors.
Maintain general knowledge of the medical center or affiliate to assist visitors.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety.
Protect the privacy of patients' Protected Health Information (PHI).
Prioritize assignments and meet objectives and deadlines within standardized policies and procedures.
Identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.