Receptionist I

Canon Business Process Services, Inc. • Lansing, IA

2d

About The Position

The Receptionist I serves as the first point of contact for outside visitors, vendors, customers, job applicants, and other guests. The role greets visitors, operates a switchboard to route incoming calls and place outgoing calls, and performs related reception and administrative duties as requested. The receptionist may arrange transportation, receive and route packages and faxes, schedule conference rooms and catering, and assist with mass mailings. The position also prepares monthly production and volume reports to measure productivity and support billing charges. The receptionist is expected to learn new features and functions of office automation equipment and systems as they are introduced at the site.

Requirements

• High school diploma or equivalent.
• Two years of direct experience as a receptionist.
• Ability to operate various office equipment.
• Basic computer skills, including Word and PowerPoint.
• Ability to perform routine functions using office systems and equipment, including internal and office directories, photocopying, color copying, and faxing.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Nice To Haves

• Prior experience working in a professional office environment.

Responsibilities

• Handle incoming calls using a main or floor switchboard and route calls to the appropriate party.
• Greet outside visitors professionally.
• Sign for incoming and outgoing packages when needed and route them to the appropriate party.
• Use the internal paging system.
• Arrange car service or messenger services as requested by the client.
• Perform filing, typing, and other administrative duties as requested by the client.
• Assist departments with mass mailings.
• Receive and route faxes when needed.
• Schedule conference rooms and order catering based on client requests.
• Learn new features and functions of copying machines, fax machines, scanners, PBX boxes, and other office automation equipment introduced at the site.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED