Medical Receptionist I

Texas A&M University System • Bryan, TX

3d • Onsite

About The Position

Texas A&M University’s Department of Primary Care & Rural Medicine is hiring a Medical Receptionist I for its outpatient primary care clinic in Bryan, Texas. The receptionist is the first point of contact for patients and visitors and helps maintain a positive, efficient clinic environment by scheduling appointments, routing calls to clinical staff, and handling front-desk duties, data entry in the Electronic Management System (EHS), and billing and insurance processing and inquiries. The position is full-time, Monday through Friday, 8 a.m. to 5 p.m., with occasional extended hours. Starting pay is $16.70 per hour.

Requirements

• High school diploma or equivalent.
• Two years of experience in a medical office, hospital, nursing home, or home health setting.

Nice To Haves

• Two years of experience in general office or personnel operations, including one year working within a medical office.
• Prior experience and familiarity with Electronic Medical Record Systems.
• Fluency in Spanish.

Responsibilities

• Handle patient calls to schedule appointments, add new patients, verify demographic and insurance information, route calls to clinical staff, and enter phone notes as appropriate.
• Check patients in and out, verify demographic information and insurance, collect co-pays and past-due balances, manage the patient waitlist, register patients for the portal, scan insurance cards and IDs, and assist patients with the kiosk.
• Correct denied claims caused by registration errors.
• Contact patients about upcoming visits and schedule wellness visits.
• Enter demographic information for hospital billers.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance; Texas A&M contributes to employee health and basic life premiums.
• 12–15 days of annual paid holidays.
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month.
• Automatic enrollment in the Teacher Retirement System of Texas.
• Free exercise programs and release time.
• Free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and other development opportunities.
• Educational release time and tuition assistance for completing a degree while employed by Texas A&M.
• Access to the Living Well employee program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED