Medical Receptionist I

Arthritis Knee Pain Centers•Columbia, SC
•Onsite

About The Position

Arthritis Knee Pain Centers is seeking a motivated medical receptionist to support patient care and practice operations. The role focuses on greeting patients warmly, coordinating their movement through the practice, and helping ensure a consistent, compassionate, positive patient experience. The position involves managing patient intake and information, supporting chart preparation, monitoring wait times, routing patients and insurance information, and collecting payments. The work is in person at an office in a private-practice setting, with a Monday-to-Friday schedule from 8:30 AM to 5:00 PM. The organization provides treatment for chronic knee osteoarthritis and emphasizes empathy, care, transparency, dignity, compassion, responsiveness, personalization, privacy, and safety.

Requirements

  • Be friendly.
  • Demonstrate proficiency in MS Office and patient management software.
  • Have knowledge of medical office management systems.
  • Have excellent time-management skills and the ability to multitask and prioritize work.
  • Have excellent written and verbal communication skills.
  • Have strong organizational and planning skills.
  • Be socially perceptive and service-oriented.

Responsibilities

  • Greet patients.
  • Maintain discretion regarding patient health information.
  • Collect new-patient intake information.
  • Route insurance information.
  • Monitor patient wait times.
  • Route patients through the practice.
  • Organize and prepare charts.
  • Collect payments.

Benefits

  • 401(k) with match
  • Paid time off
  • Dental insurance
  • Vision insurance
  • Medical insurance
  • Disability coverage
  • Bonus eligibility
  • Educational programs
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