Receptionist I

Canon Business Process Services • Lansing, MI

22h

About The Position

The Receptionist I serves as the first point of contact for outside visitors, vendors, customers, job applicants, and other visitors. The role greets visitors, operates a switchboard to route incoming calls and place outgoing calls, and performs related duties as required. It may also arrange transportation services when requested.

The position supports client and departmental needs through package and fax handling, paging, filing, typing, mailings, conference room scheduling, catering coordination, and other administrative tasks. The receptionist is expected to learn new features and functions of office automation equipment as technology changes at the site. The role also prepares monthly production and volume reports to measure productivity and prepare billing charges.

Requirements

• High school diploma or equivalent.
• Two years of direct experience as a receptionist.
• Ability to operate various office equipment.
• Basic computer skills, including Word and PowerPoint.
• Ability to perform routine functions using systems and equipment such as internal and office directories, photocopiers, color copiers, and fax machines.
• Excellent customer service skills and a professional attitude and appearance.
• Ability to work overtime and meet deadlines.

Nice To Haves

• Prior experience working in a professional office environment.

Responsibilities

• Handle incoming calls using a main or floor switchboard and route calls to the appropriate party.
• Greet outside visitors professionally.
• Sign for incoming and outgoing packages when needed and route them to the appropriate party.
• Use the internal paging system.
• Arrange car service or messenger service as requested by the client.
• Perform filing, typing, and other administrative duties as requested by the client.
• Assist departments with mass mailings.
• Receive and route faxes.
• Schedule conference rooms based on client requests and order catering as needed.
• Learn new features and functionalities of copying machines, fax machines, scanners, PBX boxes, and other equipment introduced at the site.
• Prepare monthly production and volume reports to measure productivity and prepare billing charges.

Benefits

• Competitive pay and benefits.
• Comprehensive training and development programs that prepare employees to advance from within.
• Employee discounts on entertainment, products, and services nationwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED