Receptionist/HR Department Assistant

Econolite Group•Anaheim, CA

12d

About The Position

The Receptionist/HR Department Assistant provides customer service to internal and external customers and represents Econolite at the front desk. This highly visible role performs administrative tasks, responds to telephone inquiries, schedules meetings, directs callers, issues security access, and handles mail and FedEx. The position supports the Corporate and Human Resources Departments, helps maintain smooth operations, and assists with internal events and new-hire onboarding.

Requirements

Four or more years of experience in a related field.
Professional demeanor and appearance when representing Econolite.
Excellent punctuality and attendance.
Exceptional customer service and interpersonal communication skills.
Strong verbal and written communication abilities.
Strong computer skills with Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint.
Proficiency using Microsoft Teams.
Ability to learn new programs quickly and thoroughly.
Ability to perform duties with minimal supervision and a high degree of accuracy.
Ability to take on new and different challenges in a constantly changing environment.

Nice To Haves

Previous human resources experience.
A bachelor's degree in Human Resources, Business Administration, or Marketing.

Responsibilities

Answer, screen, and direct telephone calls to appropriate parties, ensuring inquiries are handled efficiently.
Provide exceptional customer service and assist internal and external customers.
Schedule meetings with multiple participants across locations and time zones, resolving scheduling conflicts.
Greet and assist visitors professionally and maintain the visitor log and front desk daily.
Coordinate appointments with inbound and outbound carriers, including UPS and the Post Office, and troubleshoot related issues.
Maintain the supply room and replenish inventory as needed.
Receive and distribute incoming mail and parcels to appropriate departments.
Create new employee badges and deactivate badges as needed.
Use judgment and discretion to recognize emergencies and follow front desk emergency procedures.
Perform HR tasks, including entering employee records, managing training records, and scheduling training sessions.
Balance priorities across projects and provide administrative support.
Support company-wide and departmental events, including holiday events and ad hoc celebrations.
Coordinate and place lunch orders for meetings and company events as needed.
Assemble and distribute welcome kits for new hires.
Perform other duties as assigned.