SERVICE DEPARTMENT RECEPTIONIST
Gay Buick GMC•Dickinson, TX
About The Position
Gay Buick GMC is seeking a friendly and organized Service Department Receptionist to join its team in Dickinson, Texas. The receptionist is the first point of contact for service customers, providing customer service and helping ensure the service department operates smoothly and efficiently. The role involves greeting customers, managing calls and appointments, maintaining records, coordinating customer information with service staff, assisting with transaction processing, and keeping the reception area welcoming.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with phone systems and basic office software.
- Friendly demeanor and a customer-focused attitude.
Nice To Haves
- Previous experience in a receptionist or customer service role is preferred.
Responsibilities
- Greet customers promptly and courteously as they arrive at the service department.
- Answer and direct incoming phone calls related to the service department.
- Schedule service appointments and follow up with customers as needed.
- Maintain accurate customer records and service documentation.
- Communicate with service technicians and advisors to relay customer information.
- Assist with billing and payment processing for service transactions.
- Ensure the reception area is clean, organized, and welcoming.
Benefits
- Competitive compensation package.
- Opportunities for professional development and career growth.
- Supportive work environment with a dedicated team.
- Employee discounts on vehicle purchases and services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
