Receptionist/HR Department Assistant

Econolite Group, Inc.•Anaheim, CA
•$23 - $25

About The Position

The Receptionist/HR Department Assistant provides customer service to internal and external customers and represents Econolite at the front desk. The role performs administrative tasks, responds to telephone inquiries, schedules meetings, directs callers, manages security access and mail/FedEx, and supports the Corporate and Human Resources departments. Responsibilities include managing phones and calendars; greeting visitors; coordinating carrier appointments; maintaining supplies, visitor logs, and front-desk operations; creating and deactivating employee badges; recognizing emergencies and following procedures; assisting with HR records and training; supporting internal events and lunch orders; and assembling new-hire welcome kits. Other duties may be assigned. This is a full-time, non-exempt position. The base pay range is $23.00–$25.00 per hour, plus benefits. Candidates who accept employment are subject to a background investigation and drug screening; applicable roles may also require a motor vehicle/driving record screening. Econolite is an equal opportunity employer and a non-smoking facility.

Requirements

  • Four or more years of experience in a related field.
  • Professional demeanor and appearance when representing Econolite.
  • Excellent punctuality and attendance.
  • Exceptional customer service and interpersonal communication skills.
  • Strong verbal and written communication abilities.
  • Strong computer skills with Microsoft Office programs, including Outlook, Word, Excel, and PowerPoint.
  • Proficiency using Microsoft Teams and ability to learn new programs quickly and thoroughly.
  • Ability to perform duties with minimal supervision and a high degree of accuracy.
  • Ability to take on new challenges in a constantly changing environment.

Nice To Haves

  • Previous human resources experience is helpful.
  • A bachelor's degree in Human Resources, Business Administration, or Marketing is a plus.

Responsibilities

  • Answer, screen, and direct telephone calls, providing efficient, high-quality customer service.
  • Schedule meetings involving multiple participants across locations and time zones, and resolve scheduling conflicts.
  • Greet and assist visitors professionally.
  • Coordinate and schedule appointments with inbound and outbound carriers, including UPS and the Post Office, and troubleshoot related issues.
  • Maintain the supply room and replenish inventory as needed.
  • Receive and distribute incoming mail and parcels to the appropriate departments.
  • Maintain the visitor log and perform daily front desk duties.
  • Create new employee badges and deactivate badges as needed.
  • Use judgment and discretion to identify emergency situations and follow front desk emergency procedures.
  • Perform HR tasks, including entering employee records, managing training records, and scheduling training sessions.
  • Balance priorities across projects and administrative support to maintain smooth operations.
  • Support internal company-wide and departmental events.
  • Coordinate and place lunch orders for meetings and company events as needed.
  • Assemble and distribute welcome kits for new hires.
  • Perform other duties as assigned.

Benefits

  • Weekly pay
  • Weekly PTO accrual
  • Paid holidays
  • Medical plans
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Direct deposit
  • Basic life insurance
  • Long-term disability insurance
  • 401(k) discretionary match
  • Identity theft protection
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