Receptionist Clerk

Marian Regional Medical Center • Arroyo Grande, CA

23h • $25 - $31

About The Position

The Clinic Clerk is the welcoming face and organizational hub of the clinic, helping ensure a seamless, positive patient experience and smooth, on-schedule operations. The role manages patient registration and scheduling, patient flow, billing inquiries, financial transactions, and clerical support while maintaining strict confidentiality and remaining attentive to patient needs. Success requires strong organization, customer focus, attention to detail, and the ability to work proactively in a fast-paced environment.

The clerk demonstrates knowledge of third-party payors, obtains required authorizations for exams, processes TARs when necessary, enters orders with corresponding diagnoses, and alerts technologists to phone-report exams and STAT cases. The role also accepts payments, establishes payment arrangements, processes subpoenas and requests from insurance companies and legal representatives, and prioritizes and distributes cardiovascular reports to support patient care.

Requirements

• Completion of a medical terminology class or equivalent work experience upon hire.

Nice To Haves

• Previous clerical experience in a medical setting, including telephone and typing skills.
• Other medical billing experience.

Responsibilities

• Manage patient registration and scheduling.
• Process patient flow and provide clerical support.
• Address billing inquiries and handle financial transactions securely.
• Obtain required authorizations for exams when scheduling or registering and process TARs when necessary.
• Enter orders in the order entry module, ensure they have corresponding diagnoses, and notify technologists about phone-report exams and STAT cases.
• Accept payments and establish payment arrangement contracts.
• Process subpoenas and requests from insurance companies, attorneys, and attorney services, ensuring processing fees and patient authorization are obtained.
• Separate and distribute cardiovascular reports in priority order to facilitate patient care.
• Maintain patient confidentiality and remain attentive to patient needs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed