Rare Disease Key Account Manager - Seattle, WA

Military Spouse Corporate Career Network•Seattle, WA

2d•Remote

About The Position

The Rare Disease Key Account Manager (KAM) works to reduce time to diagnosis, increase appropriate patient identification, and improve speed to treatment by partnering with stakeholders in targeted accounts focused on therapeutic areas for which Amgen’s Rare Disease products are indicated. The role addresses operational and access challenges across assigned health systems, specialty clinics, infusion centers, and other sites of care to support appropriate therapy access and grow the rare disease business within assigned accounts and market. The KAM identifies account-level barriers and develops targeted strategies to enable appropriate access to therapy, strengthen clinic readiness, optimize buy-and-bill operations, and support a reliable patient and customer experience throughout the rare disease treatment journey. The role coordinates with internal commercial and cross-functional partners and engages clinical, administrative, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordination stakeholders. The position is based in the Seattle, Washington area and involves approximately 40–60% travel within an assigned geography. The expected U.S. annual base salary range, excluding Puerto Rico, is $173,021–$234,088. Amgen describes the position as offering a flexible work model, including remote arrangements where possible.

Requirements

One of the following education and experience combinations: doctorate degree and 2 years of sales and/or related account management experience; master’s degree and 4 years; bachelor’s degree and 6 years; associate degree and 10 years; or high school diploma/GED and 12 years.
Approximately 40–60% travel within an assigned geography, including customer meetings, internal planning, and industry events.

Nice To Haves

Experience working with complex provider accounts, specialty clinics, health systems, infusion centers, or similar sites of care.
Experience in rare disease, specialty therapeutics, biologics, infusion, or other complex buy-and-bill environments.
Knowledge of reimbursement, coding, benefit verification, prior authorization, and clinic revenue-cycle considerations.
Prior contracting or account negotiation experience, or experience with IDNs, GPOs, specialty pharmacies, distributors, or alternate sites of care.
Understanding of clinic operations and site-of-care decision drivers.
Strong business acumen and ability to interpret account economics, reimbursement information, and performance data.
Executive communication, problem-solving, and influence skills across clinical and administrative stakeholders.
Ability to manage competing priorities, operate independently, and execute through cross-functional teams.
Patient-centered and compliant approach to customer engagement and solution development.

Responsibilities

Assess business environments across assigned accounts to identify access, operational, economic, and care-delivery barriers affecting appropriate rare disease therapy utilization, time to diagnosis, and time to treatment.
Develop and execute account plans aligned with customer priorities, including portfolio growth, patient access, site-of-care needs, and treatment continuity.
Map and engage stakeholders, including clinical leaders, administrators, pharmacy, finance, revenue cycle, procurement, infusion operations, and care coordinators.
Translate account data and insights into opportunity hypotheses, action plans, and site performance reviews.
Lead assigned account contracting opportunities, coordinate internal approvals, and support compliant negotiation and execution.
Identify and address barriers involving contracting, customer membership, ordering, distribution channels, formulary or pathway decisions, and product availability.
Partner with market access, pricing, trade, reimbursement, and legal/compliance colleagues to support durable access solutions.
Support account business reviews covering contract performance, patient access, operational readiness, and appropriate commercial opportunities.
Evaluate buy-and-bill workflows, including acquisition, inventory, benefit verification, prior authorization, coding, billing, payment, and financial risk.
Work with clinics and internal partners to improve reimbursement readiness, inventory practices, ordering processes, and patient financial navigation.
Provide education, workflow support, and coordinated resources to strengthen sites’ readiness to initiate and maintain therapy.
Help customers identify operational gaps that can delay treatment, including referral handoffs, scheduling, infusion capacity, care coordination, and post-initiation follow-up.
Coordinate field execution with sales, medical, patient services, market access, trade, analytics, and brand partners.
Share timely and actionable field insights about customer needs, competitive dynamics, reimbursement trends, and operational barriers.
Monitor account performance and adapt priorities to meet agreed objectives in a compliant manner.
Maintain accurate account plans, account affiliations, activity records, and opportunity documentation in required systems.
Lead matrix planning and follow-through for priority account initiatives, clarifying partner roles, decision points, owners, and timelines.

Benefits

Health and welfare plans for staff and eligible dependents.
Retirement and savings plans with company contributions.
Medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Time-off plans and bi-annual company-wide shutdowns.
Career development opportunities.
Flexible work models, including remote work arrangements where possible.