About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-RD rare disease business in Seattle, Washington. The position represents Amgen products to physicians and healthcare professionals, establishes product sales, and manages the assigned territory. It provides disease information and education to medical professionals and other customers involved in patient care, using a consultative, technically oriented selling approach to support healthcare professionals treating patients with Immunoglobulin-Related Disease (IgG4-RD). The role executes a strategic account business plan, works with cross-functional partners, and builds productive relationships with key opinion leaders across the territory. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The position is available at two levels, each with separate minimum qualifications and salary ranges. The expected annual salary is $145,311–$196,597 for Account Manager (Level 4) and $158,931–$215,025 for Specialty Account Manager (Level 5). Amgen offers a total rewards plan that includes employee benefits, retirement and savings opportunities, incentives, time off, and career development. Flexible work models, including remote arrangements, may be available where possible.

Requirements

  • Account Manager (Level 4): Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager (Level 5): Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of experience in rare disease/orphan drug sales; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience preferred.
  • At least 3 years of in-office injection/infusion sales experience for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience operating in a matrix selling environment in collaboration with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet spaces.
  • Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented track record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Represent Amgen products to physicians and healthcare professionals, establish product sales, and manage the total territory account.
  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals while following corporate compliance guidelines.
  • Implement marketing plan goals through execution of a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs in the assigned territory and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technically oriented selling approach to address the needs of healthcare professionals treating IgG4-RD patients.
  • Follow corporate compliance and policy requirements, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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