Rare Disease Account Manager, Immunology Autoantibody Diseases (Buffalo, NY)

Johnson & Johnson•Buffalo, NY
•$130,000 - $224,250

About The Position

Johnson & Johnson Innovative Medicine is seeking a Rare Disease Account Manager for Immunology Autoantibody Diseases to cover the Buffalo, New York territory, including Buffalo, Rochester, and Syracuse. The role is responsible for achieving or exceeding sales objectives within the Local Healthcare Market (LHM). The account manager owns the total market and develops and executes strategies to identify patient opportunities, drive demand, and remove fulfillment barriers. The role reports to a Senior District Sales Manager and works closely with internal field partners, including Thought Leader Liaisons, Area Business Specialists, Field Reimbursement Managers, Key Account Managers, and Medical Science Liaisons. The account manager builds customer and stakeholder relationships, communicates clinical value using approved marketing resources, and uses payer knowledge to explain access and affordability options. They assess market data, develop business and account plans, coordinate local partners, support formulary access where needed, and contribute to educational initiatives. The role also includes managing the territory budget, developing future thought leaders with Thought Leader Liaisons, and maintaining high standards of compliance and company values. Travel of up to 50% is required.

Requirements

  • Bachelor of Arts or Bachelor of Science degree; this is the minimum education requirement.
  • At least five years of pharmaceutical industry field sales experience, including three or more years in specialty sales and/or key account management.
  • Ability to work collaboratively.
  • Strong clinical, product, and business acumen.
  • Demonstrated record of consistent high sales performance and leadership.
  • Ability to plan, organize, and execute sales strategy.
  • Ability to adapt to a changing environment.
  • Ability to travel up to 50%.
  • Must live in the territory or be willing to relocate to it.

Nice To Haves

  • Experience selling to large customer types, such as managed care organizations or large institutions, or equivalent account management experience.
  • Significant rare disease experience, particularly in neuromuscular diseases and benign hematology.
  • Experience prioritizing critical business drivers and aligning field partners to address them.
  • Peer leadership, mentoring, coaching, and leading without authority.
  • Superior communication skills and excellent follow-through.
  • Understanding of the complex buy-and-bill infusion service provider business model.
  • Commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.

Responsibilities

  • Achieve or exceed territory sales objectives and forecasts by driving product demand and building strong customer and stakeholder relationships.
  • Use company-approved marketing resources to communicate clinical value in response to customer and patient needs.
  • Educate customers about patient access and affordability options using payer knowledge.
  • Analyze qualitative and quantitative market data to identify opportunities and set priorities.
  • Develop a Local Healthcare Market business plan and account plans to drive growth.
  • Set local strategy and coordinate internal field partners to align priorities and address business needs.
  • Collaborate with local partners to obtain formulary status for key health systems and centers of excellence when necessary.
  • Influence stakeholders, including C-suite and department leaders, to drive adoption and product pull-through.
  • Develop business relationships with local healthcare partners, including infusion service providers.
  • Support educational initiatives within the Local Healthcare Market.
  • Manage the territory budget effectively.
  • Work with Thought Leader Liaisons to develop future thought leaders in the field.
  • Perform all work in compliance with company requirements and model Johnson & Johnson Innovative Medicine values.

Benefits

  • Company consolidated retirement plan (pension) and savings plan (401(k)), subject to plan terms.
  • Eligibility to participate in the long-term incentive program.
  • Vacation: 120 hours per calendar year, subject to policy and hire date.
  • Sick time: 40 hours per calendar year, with specified higher amounts for employees residing in Colorado or Washington.
  • Holiday pay, including floating holidays: 13 days per calendar year.
  • Work, Personal and Family Time: up to 40 hours per calendar year.
  • Parental leave: 480 hours within one year of a child's birth, adoption, or foster care placement.
  • Bereavement leave: up to 240 hours for an immediate family member and 40 hours for an extended family member per calendar year.
  • Caregiver leave: 80 hours in a 52-week rolling period.
  • Volunteer leave: 32 hours per calendar year.
  • Military spouse time off: 80 hours per calendar year.
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