Part-Time Ramp and Customer Service

Envoy Air • Texarkana, AR

5d • Onsite

About The Position

Envoy Air is hiring a part-time Ramp and Customer Service Agent at Texarkana Regional Airport. This entry-level position offers paid on-the-job training and involves helping passengers with check-in and ticketing while also handling baggage, freight, and mail. Agents use reservation and ticketing software to rebook itineraries and issue boarding passes, and work outdoors in all weather conditions. Shifts may vary and include irregular or extended hours, weekends, and holidays. The stated pay rate is $12.28 per hour.

Requirements

• Be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Have a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the necessary authority and identification to travel for business needs; some license restrictions may disqualify candidates.
• Be at least 18 years old.
• Have a high school diploma, GED, or international equivalent.
• Pass a pre-employment drug screen and background check.
• Be authorized to work in the United States without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation and ticketing software to rebook itineraries and issue boarding passes.
• Assist customers in a courteous, efficient, and friendly manner.
• Lift customers’ bags onto the belt.
• Load, unload, and sort freight, mail, and baggage safely.
• Help achieve on-time departures and arrivals.
• Operate company vehicles on the tarmac to transport bags.

Benefits

• Free travel for employees and their family and friends on flights across the American Airlines global network.
• Health, dental, prescription, and vision coverage.
• Participation in the 401(k) program beginning on the first day of employment, with a company match after one year.
• Paid on-the-job training and development programs.
• Ability to trade shifts and access to overtime.
• Discounts on hotels, cars, cruises, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED