Part-Time Ramp and Customer Service

Envoy Air Inc. • Texarkana, AR

6d • Onsite

About The Position

Envoy Air is hiring a Ramp and Customer Service Agent at Texarkana Regional Airport. This entry-level role combines passenger assistance and ticketing with ramp operations. Agents greet passengers and provide check-in and ticketing support, use reservation and ticketing software to rebook itineraries and issue boarding passes, and interact with customers in a courteous, efficient, and friendly manner. Ramp duties include lifting bags onto the belt and loading, unloading, and sorting freight, mail, and baggage safely to support on-time departures and arrivals. Employees use company vehicles to transport bags on the tarmac and work outdoors in all weather conditions. No prior experience is required; paid on-the-job training and development programs are provided. Both part-time and full-time positions are available. Pay is $12.28 per hour.

Requirements

• Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Must possess a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the necessary authority and identification to travel for business needs; some license restrictions may prevent consideration.
• Must be 18 years or older.
• Must have a high school diploma, GED, or international equivalent.
• Must pass a pre-employment drug screen and background check.
• Must be authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide check-in and ticketing assistance.
• Use reservation and ticketing software to rebook itineraries and issue boarding passes.
• Interact with customers in a courteous, efficient, and friendly manner.
• Lift passengers’ bags onto the belt.
• Load, unload, and safely sort freight, mail, and baggage while supporting on-time departures and arrivals.
• Use company vehicles to transport bags on the tarmac.

Benefits

• Free travel for employees and family and friends on flights across the American Airlines global network.
• Health, dental, prescription, and vision coverage.
• 401(k) program beginning on the first day of employment, with a company match after one year.
• Paid on-the-job training and development programs.
• Ability to trade shifts and available overtime.
• Discounts on hotels, cars, cruises, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED