Part-Time Ramp and Customer Service (HOU)

Envoy Air • Houston, TX

5d • Onsite

About The Position

Envoy Air is hiring for a part-time Ramp and Customer Service role at Houston Hobby Airport. This entry-level position provides customer service and ground-handling support, with paid on-the-job training and no prior experience required. Employees may work as Customer Service Agents, greeting passengers and assisting with check-in, ticketing, itinerary rebooking, and boarding passes using reservation and ticketing software. The role also includes lifting and handling baggage, freight, and mail; working on the tarmac in company vehicles; and helping achieve on-time departures and arrivals. Work takes place outside in all weather conditions. Shifts may vary and include irregular or extended hours, weekends, and holidays. The listed pay rate is $15.00 per hour.

Requirements

• Be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Possess a valid, unexpired, and unsuspended state driver’s license; some restrictions may disqualify candidates.
• Be at least 18 years old.
• Have a high school diploma, GED, or international equivalent.
• Pass a pre-employment drug screen and background check.
• Be authorized to work in the United States without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation and ticketing software to rebook itineraries and issue boarding passes.
• Interact with customers in a courteous, efficient, and friendly manner.
• Load, unload, and safely sort freight, mail, and baggage.
• Lift customers’ bags onto the belt and transport bags to their destinations in company vehicles.
• Help achieve on-time departures and arrivals.

Benefits

• Free travel for employees and their family and friends on flights across the American Airlines global network.
• Health, dental, prescription, and vision coverage.
• Participation in the 401(k) program starting on the first day of employment, with a company match after one year.
• Paid on-the-job training and development programs.
• Ability to trade shifts and access to overtime.
• Discounts on hotels, cars, cruises, and other travel.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED