Part-Time Ramp and Customer Service (HOU)

Envoy Air Inc. • Houston, TX

7d • Onsite

About The Position

Envoy Air is hiring Ramp and Customer Service Agents at Houston Hobby Airport. This entry-level role combines passenger customer service with ramp and baggage handling duties. Customer Service Agents greet passengers, provide check-in and ticketing assistance, use reservation and ticketing software to rebook itineraries and issue boarding passes, and interact with customers in a courteous, efficient, and friendly manner. Ramp duties include loading, unloading, and sorting freight, mail, and baggage safely to support on-time departures and arrivals. The work takes place outdoors in all weather conditions and involves operating company vehicles on the tarmac. Paid on-the-job training and development programs are provided. Both full-time and part-time positions are available; the posting identifies this specific opening as part-time. Shifts may vary and include irregular or extended hours, weekends, and holidays. The pay rate is $15.00 per hour.

Requirements

• Be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Have a valid, unexpired, and unsuspended state driver’s license; some license restrictions may prohibit consideration.
• Be at least 18 years old.
• Have a high school diploma, GED, or international equivalent.
• Pass a pre-employment drug screen and background check.
• Be authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a seamless check-in and ticketing experience.
• Use reservation and ticketing software to rebook itineraries and issue boarding passes.
• Interact with customers in a courteous, efficient, and friendly manner.
• Load, unload, and sort freight, mail, and baggage safely.
• Help achieve on-time departures and arrivals.
• Lift customers’ bags onto the belt and handle luggage throughout the shift.
• Operate company vehicles on the tarmac to transport bags to their destination.

Benefits

• Free travel for employees and their family and friends across the American Airlines global network.
• Health, dental, prescription, and vision coverage.
• 401(k) participation beginning on the first day of employment, with a company match after one year.
• Paid on-the-job training and development programs.
• Shift-trading flexibility and available overtime.
• Discounts on hotels, cars, cruises, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED