Part-Time Ramp and Customer Service

Envoy Air • Laredo, TX

10d • Onsite

About The Position

Envoy Air is hiring a part-time Ramp and Customer Service Agent at Laredo International Airport. This entry-level position offers paid on-the-job training and combines passenger assistance with ramp duties. Customer service work includes greeting passengers, providing check-in and ticketing assistance, using reservation and ticketing software to rebook itineraries, and issuing boarding passes. Ramp work includes lifting and loading customers’ bags, sorting and handling freight, mail, and baggage, and using company vehicles to transport bags. The role involves working outdoors in all weather conditions and supporting on-time departures and arrivals. Shifts may vary and can include irregular or extended hours, weekends, and holidays. The listed pay rate is $14.08 per hour.

Requirements

• Must be able to carry, bend, lift, and turn with bags weighing up to 75 pounds.
• Must have a valid, unexpired, and unsuspended REAL ID-compliant state driver’s license, or otherwise maintain the authority and identification needed for business travel; some license restrictions may preclude consideration.
• Must be at least 18 years old.
• High school diploma, GED, or international equivalent.
• Ability to pass a pre-employment drug screen and background check.
• Authorized to work in the U.S. without sponsorship.

Responsibilities

• Greet passengers and provide a courteous, efficient, and friendly check-in and ticketing experience.
• Use reservation and ticketing software to rebook itineraries and issue boarding passes.
• Lift customers’ bags onto the belt.
• Load, unload, and safely sort freight, mail, and baggage.
• Use company vehicles to transport bags to their destination.
• Help achieve on-time departures and arrivals.

Benefits

• Travel for free with family and friends on flights across the American Airlines global network.
• Health, dental, prescription, and vision coverage.
• Participation in the 401(k) program beginning on the first day of employment, with a company match after one year.
• Paid on-the-job training and development programs.
• Ability to trade shifts and access to overtime.
• Discounts on hotels, cars, cruises, and more.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED