Ralph Lauren Stock Specialist - Full Time - The Summit

Belk•Birmingham, AL

About The Position

The Ralph Lauren Stock Specialist delivers a positive customer experience as a subject matter expert on Men’s, Women’s, and Kid’s Ralph Lauren merchandise. The role creates elevated merchandise presentations aligned with brand standards and supports sales and store key metrics through merchandising, promotional signage, price changes, and promotion of Ralph Lauren merchandise. The specialist also builds customer loyalty to the brand and store. This is an hourly position with monthly bonus eligibility. The role combines customer service, product knowledge, visual merchandising, store recovery, replenishment, fulfillment, and operational support. The specialist works with customers, teammates, vendors, and the community to create memorable store experiences and contributes to a positive store culture.

Requirements

Dedication to customer service and drive to achieve store objectives.
Skills and experience to perform in the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Merchandise products according to visual merchandising directives, brand guides, and merchandise presentation standards.
Complete sale sets, markdowns, and price changes in accordance with operational processes and procedures.
Maintain appealing selling areas, accurate signage, fitting rooms, cleanliness, and merchandise presentation through daily recovery and stock replenishment.
Build genuine relationships with teammates, vendors, customers, and the community.
Greet, engage, and assist customers warmly, providing personalized service.
Use selling tools and digital devices to support an omnichannel customer experience and explain inventory, assortment, product features, and benefits.
Use brand guides and training materials to build product knowledge, identify selling opportunities, provide styling suggestions, and encourage repeat client interactions.
Support promotions and special events as a dedicated brand expert, contributing to department and store success.
Build connections with teammates, share knowledge, and celebrate individual and team achievements.
Support store fulfillment and asset protection by executing omni and operational processes accurately and efficiently, maintaining product protection standards, and following safety guidelines and security protocols.