Ralph Lauren Stock Specialist - Full Time - The Summit

Belk•Birmingham, AL

About The Position

The Ralph Lauren Stock Specialist delivers a positive customer experience and serves as a subject matter expert on Men’s, Women’s, and Kid’s Ralph Lauren merchandise. The role creates elevated merchandise presentations aligned with brand standards and supports sales and store key metrics through merchandising, promotional signage, price changes, and product promotion. It also builds customer loyalty to the brand and store. This is an hourly position with monthly bonus eligibility. The specialist maintains appealing selling areas and merchandise presentation standards, supports store fulfillment and asset protection, and provides personalized customer service. They use selling tools and digital devices to support omnichannel shopping, share product knowledge and styling suggestions, and encourage ongoing customer relationships. The role also contributes to store culture, promotions, special events, and overall department and store success.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Merchandise products according to visual merchandising directives, brand guides, and presentation standards.
Complete sale sets, markdowns, and price changes in accordance with operational processes and procedures.
Maintain selling areas, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Build genuine relationships with teammates, vendors, customers, and the community.
Greet, engage, and assist customers, providing a welcoming environment and personalized service.
Use selling tools and digital devices to provide an omnichannel experience and communicate available inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, identify selling opportunities, and provide styling suggestions.
Encourage repeat customer interactions by serving as a knowledgeable and trusted resource.
Support promotions and special events as a dedicated expert for the assigned brand.
Contribute to a positive store culture by building teammate connections, sharing knowledge, and celebrating achievements.
Support fulfillment and asset protection by accurately executing omni and operational processes, maintaining product protection standards, and following safety and security protocols.