Sales Lead, The Summit

Knitwell Group•Birmingham, AL
•Onsite

About The Position

Ann Taylor is hiring a Sales Lead for its store at The Summit in Birmingham, Alabama. The Sales Lead is a key team member who supports and models excellent customer experiences by delivering personalized service and providing guidance and support to associates. The role directly affects both customer and associate experiences and collaborates with the Store Manager to learn store functions and step in as manager when needed. The Sales Lead represents the brand, supports onboarding and team development, fosters an inclusive store environment, and upholds visual and operational standards with a focus on customers. The role also uses tools and technology to support a customer-focused, profitable business and provide a seamless omnichannel shopping experience. This is a regular, part-time position. Ann Taylor describes its culture as focused on empowering employees and providing opportunities to expand skills and advance. Benefit availability depends on employment type, role, and eligibility requirements.

Requirements

  • Technology proficiency and ability to operate a point-of-sale system.
  • Enjoys communicating and coaching.
  • Flexible availability, including evenings, weekends, and holidays.
  • Takes initiative in making thoughtful decisions.
  • Ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

  • Six months of retail sales experience.
  • Management experience.

Responsibilities

  • Represent the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment where associates feel welcome and engaged.
  • Uphold visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching to help associates deliver strong customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed about company priorities and promotions and provide customers with a seamless omnichannel shopping experience.
  • Step into the role of manager when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts, plus eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships. The Company also states that it welcomes applicants from diverse candidates and provides reasonable accommodations for qualified applicants and employees.
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