Restaurant Supervisor - The Summit Hotel

Valor Hospitality Partners • The Summit Hotel Cincinnati, OH

1d

About The Position

The Restaurant Supervisor oversees restaurant associates and shift operations, supporting the administration of the restaurant to achieve guest satisfaction, quality service, compliance with policies and procedures, and financial goals. The role coordinates with kitchen staff, maintains operational and safety standards, supports staff development, and responds to guest needs. It requires second-shift and weekend availability and may include serving as manager on duty.

Requirements

• Two to four-year college degree or equivalent education and experience.
• At least two years of experience in the food and beverage industry.
• Basic knowledge of restaurant operations.
• Excellent oral, written, and presentation skills.
• Ability to delegate, manage manpower, and establish priorities consistent with department and hotel objectives.
• Effective listening skills.
• Ability to operate the department within the guidelines of the Foundation Document.
• Ability to communicate professionally and positively with guests and fellow associates.
• Availability for second shift and weekends.

Responsibilities

• Supervise restaurant shift operations and coordinate with kitchen staff to support smooth operations, safety compliance, and quality hospitality.
• Interview, recommend hiring, schedule, train, develop, empower, coach, and counsel restaurant associates; recommend performance reviews and discipline, resolve problems, and maintain open communication with management guidance.
• Create, recommend, and implement promotions, displays, buffet presentations, and other ideas to attract hotel guests and local customers.
• Comply with alcoholic beverage commission regulations.
• Support bar profitability through portion control and monitoring charge accuracy.
• Establish, follow, and enforce sanitation standards and procedures, and supervise restaurant equipment maintenance.
• Investigate and resolve guest concerns, respond to inquiries and comments, and help ensure a quality guest experience.
• Update the cash management system and compile, generate, and prepare reports for restaurant administration.
• Supervise restaurant and equipment maintenance and sanitation during the shift.
• Perform special projects and other assigned duties; may serve as manager on duty.

Benefits

• Daily pay
• Team member hotel discount program
• Uniforms provided for most positions
• Health, dental, vision, life insurance, and other supplemental benefit options
• Paid PTO
• 401(k) with employer match
• Food and beverage discounts
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree