Hotel Restaurant Supervisor

Magnolia Houston•Houston, TX

About The Position

The Restaurant Supervisor at Magnolia Houston Hotel provides leadership and guidance to the designated Food and Beverage Outlet team, working with the team to ensure guest satisfaction and optimum performance.

Requirements

  • Previous experience passionately providing service to others.
  • Excellent phone skills.
  • Strong communication skills to communicate with guests and associates.
  • Flexibility with work days and hours.

Nice To Haves

  • A people-oriented approach, with an ability to create guest experiences that go beyond expectations.

Responsibilities

  • Maintain a commitment to customer service and guest satisfaction.
  • Assist the manager with leading and supervising the outlet team.
  • Ensure supplies are properly stocked; assist with ordering supplies as necessary and coordinate inventory control.
  • Use labor management tools to schedule and control labor costs.
  • Assist the manager with new-hire and termination paperwork.
  • Participate in staff meetings and contribute to the agenda.
  • Report needed repairs immediately to Maintenance using the correct procedures.
  • Ensure proper bookkeeping and compliance with resort policies.
  • Complete daily reports and manager log book entries.
  • Perform restaurant staff duties as necessary.
  • Maintain a safe and pleasant work environment.
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