Hotel Restaurant Supervisor

CoralTree Hospitality•Houston, TX

About The Position

The Restaurant Supervisor at Magnolia Houston Hotel provides leadership and guidance to the designated Food and Beverage Outlet team. The supervisor works with the team to support guest satisfaction and optimum performance. This is a demanding role that requires flexibility with work days and hours.

Requirements

  • Previous experience providing service to others.
  • Excellent phone skills.
  • Strong communication skills to interact with guests and associates.
  • Flexibility with work days and hours.

Responsibilities

  • Maintain a commitment to customer service and guest satisfaction.
  • Assist the manager with leading and supervising the outlet team.
  • Ensure supplies are properly stocked and assist with ordering supplies as necessary.
  • Assist with coordinating inventory control.
  • Use labor management tools to schedule and control labor costs.
  • Assist the manager with new-hire and termination paperwork.
  • Participate in staff meetings and contribute to the agenda.
  • Report needed repairs immediately to Maintenance using the correct procedures.
  • Ensure proper bookkeeping and compliance with resort policies.
  • Complete daily reports and manager log book entries.
  • Perform restaurant staff duties as necessary.
  • Maintain a safe and pleasant work environment.
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