Ralph Lauren Selling Specialist - Part Time - Riverchase

Belk•Birmingham, AL

10h•Onsite

About The Position

The Ralph Lauren Selling Specialist delivers a positive customer experience by serving as a subject matter expert on Ralph Lauren merchandise and maintaining presentations aligned with brand standards. This hourly role drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and promotion of Ralph Lauren brands. The position is eligible for a monthly bonus. The specialist supports customer loyalty and store performance through personalized service, product knowledge, selling tools, and omnichannel assistance. The role also maintains merchandise presentation and selling-area standards, supports promotions and customer outreach, contributes to a positive store culture, and helps carry out store fulfillment, operations, and asset protection initiatives.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds.

Responsibilities

Take ownership, demonstrate accountability and initiative, and help achieve store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty through best-in-class service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, and make styling suggestions.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Maintain selling areas, merchandise presentations, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Align merchandise presentations with visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and contribute to brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection initiatives by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety and security protocols.