Men's Ralph Lauren Selling Specialist - Full Time - Haywood Mall

Belk•Greenville, SC

About The Position

The Ralph Lauren Selling Specialist delivers a positive customer experience by serving as a subject matter expert on Ralph Lauren merchandise and maintaining presentations aligned with brand standards. This hourly position drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and promotion of Ralph Lauren brands. The role is eligible for a monthly bonus.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products and lift, carry, and move at least 40 lbs.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty through excellent service and tailored product recommendations.
Use selling tools and digital devices to provide a seamless omnichannel experience and communicate inventory, assortment, and product features and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, make styling suggestions, and encourage repeat client interactions.
Maintain selling areas, merchandise presentations, signage, fitting rooms, and cleanliness through recovery and stock replenishment, in alignment with visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and support the assigned brand, department, and store.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection by accurately executing omnichannel and operations processes, maintaining product protection standards, and following safety and security protocols.