WGACA Handbag Specialist - Full Time - Haywood Mall

Belk•Greenville, SC

4d•Onsite

About The Position

The WGACA Handbag Specialist delivers an elevated customer experience as a subject matter expert on What Goes Around Comes Around merchandise, maintaining presentations aligned with brand standards. This hourly position is eligible for commission and supports sales and store performance by building customer relationships, clienteling, recommending products, and selling pre-owned luxury and vintage apparel. The role also contributes to store culture, visual presentation, fulfillment, and asset protection.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed with the ability to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability for a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, and stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with team members, vendors, customers, and the community.
Greet and assist customers, creating a welcoming environment and providing personalized service.
Build customer loyalty by delivering strong service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and discuss inventory, assortment, and product features and benefits.
Use brand guides and training materials to increase product knowledge, apply selling techniques, and make styling suggestions.
Encourage repeat client interactions as a knowledgeable resource.
Maintain selling areas, merchandise presentations, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Align merchandise presentations with visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and support brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support fulfillment and asset protection by accurately executing omnichannel and operational processes, maintaining product protection standards, and following safety and security protocols.