Ralph Lauren Selling Specialist - Part Time - Riverchase

Belk•Birmingham, AL

2d•Onsite

About The Position

The Ralph Lauren Selling Specialist delivers a positive customer experience by serving as a subject matter expert on Ralph Lauren merchandise and maintaining presentations aligned with brand standards. The role drives sales and store key metric performance through excellent service, relationship building, clienteling, product recommendations, and promotion of Ralph Lauren brands. This is an hourly position with monthly bonus eligibility.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role, with a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort using technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 lbs.

Responsibilities

Take ownership, demonstrate accountability and initiative, and work toward store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community to create memorable store experiences.
Greet, engage, and assist customers warmly, providing personalized service and a welcoming shopping environment.
Build customer loyalty through best-in-class service and tailored product recommendations.
Use selling tools and digital devices to provide a seamless omnichannel experience and discuss inventory, assortment, product features, and benefits.
Use brand guides and training materials to increase product knowledge, apply advanced selling techniques, make styling suggestions, and encourage repeat client interactions.
Maintain selling areas, merchandise presentations, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment, following visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and contribute to department and store success.
Support a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support store fulfillment and asset protection by accurately executing omnichannel and operations processes, maintaining product protection standards, and following safety and security protocols.