Radiology Patient Care Representative Part-Time

Capital Health Plan•Tallahassee, FL

6d•Onsite

About The Position

Capital Health Plan is seeking a dedicated Radiology Patient Care Representative to support patient service and the efficient operation of its radiology department in Tallahassee, Florida. This part-time position works from 8:30 AM to 8:30 PM, every other weekend, with flexibility to work evenings and weekends as needed. The representative supports patients throughout their visit by welcoming them, verifying coverage, assisting with check-in, scheduling appointments, answering calls, routing inquiries, collecting payments, and documenting patient interactions. Additional duties include supporting patient flow, coordinating follow-up appointments, managing medical records and electronic communications, assisting with image requests, and helping maintain an organized and efficient department focused on high-quality patient care. Capital Health Plan is a not-for-profit health care organization that has served the panhandle since 1982. It describes its workplace as professional, respectful, and inclusive, and says employees are valued, supported in their growth, and empowered to make a meaningful impact. Applicants must be able to pass a background check and drug screening test.

Requirements

High school diploma or GED.
Willingness to learn scheduling software and Electronic Health Record (EHR) systems.
Strong computer and administrative skills.
Ability to operate standard office equipment.
Strong verbal and written communication skills.
Ability to multitask while maintaining accuracy and professionalism.
Ability to perform basic mathematical calculations.
Ability to work evenings and weekends as needed.
Ability to pass a background check and drug screening test.