Quick Service Advisor

Parkway Ford Lincoln CDJR•Dover, OH

About The Position

The Quick Service Advisor assists the Service Manager with customer and team interactions, service appointment scheduling, and organizing work. The role helps maintain a safe, clean store environment, positive long-term customer relationships, and associate satisfaction. The successful candidate is enthusiastic, motivated, willing to work hard and learn, and consistently puts the customer first.

Requirements

Positive attitude and willingness to learn.
High school diploma or equivalent.
Professional personal appearance.
Oral and written communication skills and the ability to read and comprehend instructions and information.
Basic computer skills.
Must have and maintain a valid driver's license.

Nice To Haves

One to two years of automotive industry experience.
Knowledge of the automotive industry.

Responsibilities

Interact with customers and teammates in a friendly and helpful manner to build comfortable relationships with customers.
Effectively schedule service appointments.
Assist associates with ordering and organizing work in accordance with company policies and guidelines.
Help ensure a safe and clean store environment, positive long-term customer relations, and associate satisfaction.
Complete additional projects as assigned by the Service Manager.