Switchgear Quality Technical Trainer

PowerSecure, Inc.•Durham, NC

16d•Onsite

About The Position

The Quality Technical Trainer is responsible for onboarding and the ongoing training and development of Technician I, II, and Senior Technician employees. The role strengthens workforce capability through structured training programs, hands-on instruction, and targeted skills development. It requires deep technical knowledge of switchgear and power generation assembly processes, along with communication, coaching, and interpersonal skills that support effective knowledge transfer. The Trainer connects training with production to help ensure employees are prepared and aligned with safety, quality, and operational expectations. The position is on-site five days per week. Occasional travel may be required for training or meetings, and flexible hours are needed to accommodate different business needs. The listed duties describe the general nature of the role and may be supplemented or reassigned based on business needs.

Requirements

High school diploma or GED required.
At least 4 years of experience in a manufacturing, electrical, or technical environment.
Strong working knowledge of electrical and mechanical schematics, wiring diagrams, assembly standards, torque requirements, quality practices, manufacturing workflows, and safety procedures.
Extensive knowledge of a wide variety of hand and power tools, with a focus on safe and effective operation.
Knowledge of adult learning principles and training methodologies.
Excellent communication and presentation skills for classroom and hands-on training.
Ability to simplify complex technical concepts for varying skill levels.
Strong organizational and planning skills.
Problem-solving and continuous improvement mindset.
Ability to work cross-functionally with production leadership.
Ability to work flexible hours to accommodate different business needs.

Nice To Haves

Associate's degree in a technical, manufacturing, engineering, or related field.
Experience in switchgear, power generation, or a similar environment.
Prior experience in training, coaching, onboarding, or workforce development.
Experience developing or delivering structured training programs.
Bilingual in English and Spanish.

Responsibilities

Lead structured onboarding programs for new technicians.
Deliver hands-on and classroom training on mechanical and electrical assembly processes.
Ensure new hires reach baseline competency in safety, quality, and production standards.
Create a positive and engaging onboarding experience for new employees.
Conduct ongoing training for technicians at all levels.
Support skill progression from Technician I through Senior Technician.
Partner with leadership to identify skill gaps and training needs.
Develop and maintain training materials, work instructions, and standard work.
Improve training programs using feedback, performance data, and production needs.
Support rollouts of new processes, products, and changes through training initiatives.
Model and reinforce respectful behavior, accountability, integrity, and professional standards.
Ensure training aligns with safety policies and quality requirements.
Participate in continuous improvement efforts related to workforce capability.
Track and document training progress and skill development.
Ensure employee readiness before transitioning to independent work.