Quality Improvement Advisor

Telligen

5d • Remote

About The Position

The Quality Improvement Advisor serves as the primary liaison and coach for hospitals and other healthcare providers, identifying opportunities to improve patient care, safety, and outcomes and helping implement improvement activities to achieve healthcare goals. The role collaborates with nursing homes, hospitals, and outpatient practices; connects providers and patients with relevant initiatives and learning opportunities; analyzes quality data; facilitates learning collaboratives; and provides technical assistance as providers implement evidence-based practices. The advisor brings knowledge of these care settings and the broader healthcare system, quality improvement methodologies, and relationship-building skills to engage partners across the healthcare continuum and align work with state and federal healthcare quality objectives.

This is a remote position, but applicants must live in Idaho or Oregon. As a CMS contractor employee requiring routine access to a federally controlled information system, the employee must establish an Identity and Credentialing Tool account and obtain an active Enterprise User Administration (EUA) ID. If not already active, the employee must complete required training and obtain the EUA ID; failure to do so within the required timeframe may result in termination of employment.

Requirements

• Bachelor’s degree in public administration, public policy, public health, or a related field, or equivalent experience (examples include 10 years of healthcare experience or an associate degree with 5+ years of experience).
• Healthcare quality improvement experience.
• In-depth knowledge of quality improvement principles and methodologies used in healthcare settings.
• Strong interpersonal and communication skills, including the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals.
• Familiarity with state and federal regulations affecting healthcare facilities, including CMS quality measures and survey and accreditation standards.
• Ability to coach and facilitate improvement activities with providers and partners and provide technical assistance in designated subject-matter expertise or setting-specific areas.
• Must establish an Identity and Credentialing Tool account and obtain an active EUA ID for routine access to a CMS federally controlled information system; required training must be completed if the applicant does not already hold an active EUA ID.
• Must live in Idaho or Oregon.
• Telligen does not provide sponsorship for this position.

Nice To Haves

• Experience in nursing home, long-term care, hospital, and/or outpatient practice settings.
• Behavioral health experience.
• Master’s degree in public health, quality improvement science, health informatics, or a related field.
• Licensed RN, LPN, MSW, or CPHQ.
• Experience working with multidisciplinary teams, including physicians, nurses, pharmacists, and administrators.
• Ability to manage project timelines, meet deadlines, and produce detailed written reports.
• Experience translating complex data into actionable insights and meaningful narratives for multidisciplinary clinical and non-clinical audiences.

Responsibilities

• Collaborate with nursing homes, hospitals, and outpatient practices to identify needs and drive measurable improvements in patient outcomes.
• Partner with local, state, and national organizations to connect providers and patients with relevant initiatives and learning opportunities.
• Analyze regional, state-level, and provider-level quality data.
• Facilitate learning collaboratives.
• Provide technical assistance to nursing homes, hospitals, and outpatient practices as they implement evidence-based practices.
• Coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject-matter expertise or setting-specific areas.
• Engage partners and providers across the healthcare continuum while ensuring alignment with state and federal healthcare quality objectives.

Benefits

• The job posting refers applicants to Telligen’s Benefits Summary for a general description of benefits and other compensation; specific benefits are not listed in the posting.
• Telligen is a 100% employee-owned company, and employee-owners share in the company’s success.

What This Job Offers

• Job Type: Full-time