Improvement Advisor
About The Position
The Improvement Advisor provides consultation, education, technical assistance, and quality improvement support to dialysis facilities and health care partners to improve clinical outcomes, patient safety, and the overall quality of kidney care. The role collaborates with dialysis facility leadership, nurses, interdisciplinary care teams, and other stakeholders to identify improvement opportunities, implement evidence-based practices, and support measurable improvements in patient care. The ideal candidate has direct experience working in a dialysis facility, a strong understanding of dialysis operations and patient care, and a demonstrated interest in quality improvement. Experience with kidney transplantation initiatives or ESRD Network programs is highly desirable. The position is primarily remote, with a preference for candidates in the Pacific or Mountain Time Zones. Regular collaboration with health care providers, dialysis facilities, and internal project teams is required; occasional travel may be needed for facility visits, stakeholder meetings, training, or other project activities.
Requirements
- Professional experience working directly in a dialysis facility, with a strong understanding of dialysis patient care, clinical operations, and facility workflows.
- Experience participating in or supporting quality improvement initiatives in a clinical or health care environment.
- Knowledge of dialysis care processes, patient safety practices, and clinical performance measures.
- Strong communication, relationship-building, and interpersonal skills.
- Ability to collaborate effectively with clinical teams, facility leadership, and external stakeholders.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple priorities and work independently in a remote environment.
- Experience using clinical data and performance measures to identify opportunities for improvement.
Nice To Haves
- Registered Nurse (RN) with direct dialysis facility experience.
- Experience leading or coordinating quality improvement projects within a dialysis facility or kidney care setting.
- Experience with kidney transplantation programs, transplant education, referral processes, or initiatives to improve transplant access.
- Experience working with an ESRD Network or End-Stage Renal Disease Quality Improvement Program.
- Familiarity with Centers for Medicare & Medicaid Services (CMS) dialysis quality measures and reporting requirements.
- Experience providing training, coaching, consultation, or technical assistance to health care professionals.
- Experience with quality improvement methodologies such as Plan-Do-Study-Act (PDSA), root cause analysis, or process improvement.
Responsibilities
- Provide quality improvement consultation, technical assistance, and education to dialysis facilities and health care partners.
- Collaborate with dialysis teams to identify opportunities to improve patient outcomes, safety, and quality of care.
- Support the development and implementation of quality improvement initiatives, action plans, and evidence-based interventions.
- Analyze clinical performance data, identify trends, and help facilities develop strategies to achieve measurable improvements.
- Assist facilities in strengthening clinical processes, patient engagement, and care coordination.
- Build and maintain collaborative relationships with dialysis facility administrators, nursing leadership, clinical staff, and interdisciplinary teams.
- Apply knowledge of dialysis facility operations, clinical workflows, and patient care practices to support improvements.
- Facilitate meetings, training sessions, and educational activities with dialysis providers and other stakeholders.
- Coach and provide technical assistance to help facilities implement and sustain improvement initiatives.
- Support initiatives related to kidney health, dialysis care, transplant education and referrals, and improved patient experiences.
- Partner with internal teams and external stakeholders to support quality improvement projects and organizational goals.
- Coordinate project activities, track milestones, and communicate progress to project leadership.
- Support data collection, reporting, and evaluation of quality improvement outcomes.
- Share best practices and successful improvement strategies across participating facilities.
- Contribute to a collaborative learning environment that promotes continuous improvement and innovation.
Benefits
- Comprehensive medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Generous paid time off and paid holidays
- Remote work opportunities and work-life balance
- Annual remote work stipend
- Professional development and continuing education opportunities
- Collaborative, supportive, and mission-driven culture
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
