Quality Improvement Advisor

Telligen • Oregon, OR

3d • Remote

About The Position

The Quality Improvement Advisor serves as the primary liaison and coach for hospitals and other healthcare providers, helping identify opportunities to improve patient care, safety, and outcomes. The role implements improvement activities and supports achievement of healthcare quality goals. It collaborates with nursing homes, hospitals, outpatient practices, and local, state, and national organizations to connect providers and patients with relevant initiatives and learning opportunities.

The advisor analyzes regional, state, and provider-level quality data; facilitates learning collaboratives; and provides technical assistance as providers implement evidence-based practices. The role draws on knowledge of nursing home, hospital, and outpatient settings, healthcare quality improvement methodologies, and relationship-building to engage partners across the healthcare continuum and align work with state and federal healthcare quality objectives. This is a remote position, but applicants must live in Idaho or Oregon.

Requirements

• Bachelor’s degree in public administration, public policy, public health, or a related field, or equivalent experience. Examples of equivalent experience include 10 years of healthcare experience or an associate’s degree with 5 or more years of experience.
• Healthcare quality improvement experience.
• In-depth knowledge of quality improvement principles, practices, and methodologies used in healthcare settings.
• Strong interpersonal and communication skills, including the ability to build productive relationships with C-suite leaders, clinicians, administrators, and other health professionals.
• Familiarity with state and federal regulations affecting healthcare facilities, including CMS quality measures and survey and accreditation standards.
• Ability to coach and facilitate improvement activities and provide technical assistance in designated subject matter expertise or setting-specific areas.
• Must live in Idaho or Oregon.
• Must establish an Identity and Credentialing Tool account and obtain an active Enterprise User Administration (EUA) ID. Applicants without an active EUA ID must complete required training and obtain one; failure to obtain it within the required timeframe may result in termination of employment.

Nice To Haves

• Experience in nursing home, long-term care, hospital, and/or outpatient practice settings.
• Behavioral health experience.
• Master’s degree in public health, quality improvement science, health informatics, or a related field.
• Licensed RN, LPN, MSW, or CPHQ.
• Proven experience working with multidisciplinary teams, including physicians, nurses, pharmacists, and administrators.
• Proven ability to manage project timelines, meet deadlines, and produce detailed written reports.
• Experience translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences.

Responsibilities

• Collaborate with nursing homes, hospitals, and outpatient practices to identify needs and drive measurable improvements in patient outcomes.
• Partner with local, state, and national organizations to connect providers and patients to relevant initiatives and learning opportunities.
• Analyze regional, state, and provider-level quality data.
• Facilitate learning collaboratives.
• Provide technical assistance to nursing homes, hospitals, and outpatient practices as they implement evidence-based practices.
• Coach and facilitate improvement activities with providers and partners.
• Help ensure improvement work aligns with state and federal healthcare quality objectives.

Benefits

• Benefits and other compensation are described in Telligen’s Benefits Summary.
• Telligen is a 100% employee-owned company; employee-owners share in the company’s success.

What This Job Offers

• Job Type: Full-time