Quality Improvement Advisor II (Washington)

Mountain Pacific • Spokane, WA

3d • $70,000 - $95,000 • Remote

About The Position

Mountain Pacific is hiring a full-time, remote Quality Improvement Advisor II who must reside in Washington. The role serves as the client's primary point of contact at Mountain Pacific for organizational communication, contract management, marketing additional services or products, and dispute resolution. The advisor establishes and communicates clear expectations about the roles and responsibilities involved in the services Mountain Pacific provides, works to ensure client expectations are met with a high degree of customer satisfaction, and meets internal and external metrics associated with assigned contracts.

The ideal candidate brings relevant health care, quality improvement, provider engagement, or related experience, and understands health care policy, quality reporting, performance improvement, and provider support. The role requires effective communication and collaboration, regional representation of Mountain Pacific, project-plan management, prioritization of competing demands, and use of health care data to support improvement. The advisor should be comfortable working independently and as part of the Quality Improvement team. Travel is required 15%–60% of the time.

Requirements

• Must reside in Washington.
• Minimum of seven years of relevant experience in health care, quality improvement, provider engagement, or a related field.
• Strong understanding of health care policy, quality reporting, performance improvement, and provider support.
• Effective communication and collaboration skills.
• Ability to manage project plans and competing priorities.
• Ability to work independently and as part of the Quality Improvement team.
• Willingness to travel 15%–60% of the time.

Nice To Haves

• Specialty certification.
• Bachelor's degree.

Responsibilities

• Serve as the client's primary point of contact within Mountain Pacific for organizational communication, contract management, marketing additional services and/or products, and dispute resolution.
• Establish and communicate clear expectations to clients about roles, responsibilities, and the services Mountain Pacific will provide.
• Ensure client expectations are met with a high degree of customer satisfaction.
• Meet internal and external metrics associated with assigned contracts.
• Represent Mountain Pacific regionally.
• Manage project plans and competing priorities.
• Use health care data to support improvement.

Benefits

• 401(k) with an automatic 3% employer contribution.
• Medical, dental, vision, and life coverage.
• Flexible spending account, dependent care flexible spending, health savings account, and 529 plan.
• Paid vacation, sick, and holiday leave.
• Short-term and long-term disability leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed