Quality Assurance & Testing Consultant

Truist Bank • Wilson, NC

1d

About The Position

Independently tests applications, system products, technology changes, and enterprise deployments to ensure they meet defined quality, compatibility, performance, and reliability standards. Develops and executes comprehensive testing strategies across Windows and macOS endpoint environments. Collaborates with engineering and technology teams to identify defects, validate system functionality and end-user experience, and improve testing practices in support of reliable, high-performing technology solutions.

The role designs and executes testing for enterprise applications, endpoints, infrastructure, and deployment changes; documents results and tracks issues through resolution; and supports deployment readiness, regression testing, and continuous improvement. It also uses specialized testing, automation, performance-monitoring, and end-user-experience knowledge, provides guidance to lower-level contributors, and ensures compliance with applicable regulatory and organizational quality standards.

Requirements

• Bachelor’s degree, or equivalent education, training, and work-related experience, in quality assurance, software testing, or a related technical field.
• At least 5 years of experience in quality assurance or software testing roles.
• Proficiency with testing methodologies, tools, and defect-tracking systems.

Nice To Haves

• Professional certification such as ISTQB, CSTE, or equivalent.
• Experience with automated testing tools, scripting, and testing frameworks.
• Experience with Windows and macOS enterprise endpoint environments, application deployments, operating system updates, and patch validation.
• Experience with performance, system-resource, and end-user-experience monitoring and analysis.
• Familiarity with Agile, DevOps, and enterprise technology deployment practices.
• Experience in large-scale enterprise technology environments involving endpoint management, application delivery, infrastructure, or platform services.
• Advanced training or education in software quality assurance, information technology, systems engineering, or related technical disciplines.
• Experience troubleshooting endpoint, application, deployment, and performance issues using system logs, monitoring data, and testing results.

Responsibilities

• Design test plans and strategies for enterprise application, endpoint, infrastructure, and deployment changes, validating functionality, compatibility, performance, and compliance with technical specifications.
• Conduct testing to identify defects, compatibility issues, performance degradation, and impacts to the end-user experience.
• Collaborate with engineering, application, deployment, and platform teams to identify issues and recommend quality and deployment-readiness improvements.
• Document and communicate test results to stakeholders and track issues through resolution.
• Validate deployment readiness, compatibility, performance, and quality objectives to support reliable and scalable technology solutions.
• Participate in reviewing and improving testing, validation, and quality assurance processes and methodologies.
• Use specialized testing, automation, performance-monitoring, and end-user-experience tools and techniques to improve testing effectiveness and repeatability.
• Provide guidance and mentorship to lower-level technical contributors in testing activities.
• Ensure compliance with regulatory and organizational quality standards.
• Contribute to continuous improvement and test automation initiatives.
• Perform deployment-readiness and regression testing across supported Windows and macOS environments before broad production deployment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior