Quality Assurance Testing Manager
About The Position
The Quality Assurance Testing Manager leads software testing strategy and activities to improve application functionality across Regions. The role supports application development and collaborates with key associates to determine testing needs and develop strategy. It oversees manual and automated application testing and post-production validation, complex testing projects, and testing subject-matter expertise. The manager works with senior management on staffing needs and partners across Technology, Operations, Digital, and Data to design, implement, and monitor controls that strengthen risk management, compliance, and cybersecurity. The position also ensures disciplined change management by evaluating risk and control impacts of changes to processes, systems, products, or services. This position is intended to be onsite, now or in the near future, with regular work hours that include full days in the office three or more days a week. The manager sets the work schedule and in-office expectations. The position must be within a reasonable driving distance of Birmingham, Alabama; relocation assistance is not provided. Applicants must already be authorized to work full-time in the United States, as Regions will not sponsor work visas for this role. The position is exempt from FLSA timekeeping requirements and is not eligible for overtime. It is incentive eligible, with participation in an annual discretionary incentive plan and the opportunity to participate in the Long Term Incentive Plan. The listed job range minimum is $108,693.75 and the 50th percentile is $143,750.00; actual pay varies based on factors including experience, skills, knowledge, contribution, location, and performance.
Requirements
- Bachelor’s degree in a related field and eight years of quality experience, or a high school diploma or GED and twelve years of quality experience.
- Ability to effectively manage a team.
- Ability to communicate effectively with different levels of business leaders.
- Ability to research and analyze data and derive data-driven solutions.
- Strong priority management skills.
- Strong problem-solving and critical-thinking skills.
- Strong verbal and written communication and organizational skills.
- Strong work ethic and self-motivation.
- Understanding of and ability to interpret applicable rules, regulations, and industry guidance.
- Must currently be authorized to work in the United States on a full-time basis.
Nice To Haves
- Advanced knowledge of software implementation methodologies.
- Advanced knowledge of test case design and strategy.
- Advanced knowledge of test management tools such as Azure DevOps, qTest, or Application Lifecycle Management (ALM).
- Management or supervisory experience.
- Working knowledge of Regions’ testing standards.
Responsibilities
- Develop strategic plans for testing application systems across the organization.
- Manage comprehensive, well-structured test plans and test case scenarios for new and existing products.
- Collaborate with analysts to interpret test data and implement improvements or modifications to better meet customer needs.
- Ensure the team complies with documentation policies and procedures.
- Develop and implement process improvement strategies with teams to create effective testing solutions.
- Oversee application testing and post-production validation using manual and automated methodologies as appropriate.
- Collaborate, when necessary, with teams responsible for non-functional testing activities, including performance testing, concert testing, and penetration testing.
- Oversee complex testing projects and contribute as the lead subject-matter expert.
- Use experience and judgment to identify pain points and implement plans to address issues or technical knowledge gaps.
- Collaborate with senior management to address staffing needs.
- Partner across Technology, Operations, Digital, and Data to ensure controls are designed, implemented, and monitored to strengthen risk management, compliance, and cybersecurity and mitigate risk within the company's risk appetite.
- Evaluate risk and control impacts when designing or implementing changes to processes, systems, products, or services to ensure disciplined change management.
Benefits
- Annual discretionary incentive plan award eligibility based on individual, business, and/or company performance.
- Opportunity to participate in the Long Term Incentive Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
