Quality Assurance & Testing Consultant

Truist • Wilson, NC

1d

About The Position

Independently tests applications, system products, technology changes, and enterprise deployments to ensure they meet defined quality, compatibility, performance, and reliability standards. Develops and executes comprehensive testing strategies across Windows and macOS endpoint environments. Collaborates with engineering and technology teams to identify defects, validate system functionality and end-user experience, and improve testing practices in support of reliable, high-performing technology solutions.

Requirements

• Bachelor’s degree or equivalent education, training, and work-related experience in quality assurance, software testing, or a related technical field.
• At least 5 years of experience in quality assurance or software testing roles.
• Proficiency with testing methodologies, tools, and defect tracking systems.

Nice To Haves

• Professional certification such as ISTQB, CSTE, or equivalent.
• Experience with automated testing tools, scripting, and testing frameworks.
• Experience with Windows and macOS enterprise endpoint environments, application deployments, operating system updates, and patch validation.
• Experience with performance, system resource, and end-user experience monitoring and analysis.
• Familiarity with Agile, DevOps, and enterprise technology deployment practices.
• Experience in large-scale enterprise technology environments involving endpoint management, application delivery, infrastructure, or platform services.
• Advanced training or education in software quality assurance, information technology, systems engineering, or related technical disciplines.
• Experience troubleshooting endpoint, application, deployment, and performance issues using system logs, monitoring data, and testing results.

Responsibilities

• Design test plans and testing strategies to validate enterprise application, endpoint, infrastructure, and deployment changes for functionality, compatibility, performance, and compliance with technical specifications.
• Conduct testing to identify defects, compatibility issues, performance degradation, and impacts to end-user experience, ensuring adherence to established quality standards.
• Collaborate with engineering, application, deployment, and platform teams to identify issues and recommend improvements to quality and deployment readiness.
• Document and communicate test results to stakeholders and track issues through resolution.
• Validate deployment readiness, compatibility, performance, and quality objectives in support of reliable and scalable technology solutions aligned with organizational goals.
• Participate in reviewing and improving testing, validation, and quality assurance processes and methodologies.
• Use testing, automation, performance monitoring, and end-user experience tools and techniques to improve testing effectiveness and repeatability.
• Provide guidance and mentorship to lower-level technical contributors in testing activities.
• Ensure compliance with regulatory and organizational quality standards.
• Contribute to continuous improvement and test automation initiatives within the quality assurance and testing function.
• Perform deployment-readiness and regression testing across supported Windows and macOS environments before broad production deployment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Accidental death and dismemberment coverage
• Tax-preferred savings accounts
• 401(k) plan
• At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
• 10 sick days, prorated
• Paid holidays
• Depending on position and division, eligibility for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level