(USA) Quality Assurance/systems Manager (import, Regional, Returns, Wm.com)

Walmart • Irvington, AL

1d • Onsite

About The Position

This role is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. They will also implement operational improvements, forecast staffing, workload, and performance results, and prepare, review, and analyze business reports. The manager will monitor compliance with Logistics and company quality and safety standards, identify and resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders. Key responsibilities include overseeing the execution of QA guidelines, procedures, and programs, identifying ways to increase building efficiencies, maintain inventory integrity, and ensuring systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing, and overseeing systems operations. This includes ensuring appropriate hardware and software maintenance, installation of new/replacement systems, necessary repairs, and development and troubleshooting with the Information Systems Division, vendors, and regional/divisional systems managers. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, creating a culture of belonging, and empowering associates. It also involves acting with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting sustainability goals. Serving customers means delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying EDLP and EDLC models. Striving for excellence involves continuous improvement, adopting new technologies, and supporting change.

Requirements

• Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Financial Modeling and Analysis
• Inventory Management
• Modeling/Forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) Accountability
• Supervising Associates
• Talent Development
• Walmart Logistics Manager
• Walmart Logistics Systems
• Bachelors: Business Administration
• Bachelors: Finance
• Bachelors: Logistics
• Bachelors: Management
• Bachelors: Operations Management

Responsibilities

• Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and/or analyze business reports and use information to identify operational improvements.
• Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
• Identify and ensure associate, customer, and supplier concerns are resolved.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
• Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity.
• Ensure systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting close date product, hazardous material processing.
• Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new/replacement or additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager