(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

Walmart • Greenfield, IN

9d • Onsite

About The Position

The Quality Assurance/Systems Manager is responsible for driving the business plan for their area, meeting facility goals for production, quality, and safety, and implementing operational improvements. The role forecasts staffing, workload, and performance results, analyzes business reports to identify improvements, and ensures compliance with Logistics and company quality and safety standards, policies, procedures, and directives.

The manager resolves associate, customer, and supplier concerns; supervises and develops associates and leaders; and participates in hiring, promotion, coaching, and evaluation. The role oversees quality-assurance procedures and programs to improve building efficiency and inventory integrity, including corrective actions, slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, close-date tracking and reporting, and hazardous-material processing.

The role also oversees systems operations, including hardware and software maintenance, installation of systems, repairs, and development and troubleshooting in coordination with corporate partners, Information Systems Division, vendors, and Logistics Regional and Divisional Systems Managers. The position is based at 6437 Enterprise Dr, McCordsville, Indiana. Walmart states that the role offers competitive pay, performance-based bonuses, and a range of benefits. The annual salary range is $84,000 to $126,000, with possible additional compensation including performance bonuses, regional pay zone compensation, and stock.

Requirements

• Bachelor's degree in a related field and one year of experience in an operations, distribution, or logistics environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion across multiple departments or areas; or one year of experience as a Walmart Logistics Area Manager performing the specified supervisory and workforce responsibilities; or three years of experience in an operations, distribution, logistics, or retail environment performing the specified supervisory and workforce responsibilities; or one year of experience as a Walmart Logistics Operations Manager performing the specified supervisory and workforce responsibilities.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Financial modeling and analysis
• Inventory management
• Modeling and forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) accountability
• Supervising associates
• Talent development
• Walmart Logistics Manager experience
• Walmart Logistics Systems experience
• Bachelor's degree in Business Administration, Finance, Logistics, Management, or Operations Management

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility production, quality, and safety goals and operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use the information to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives; develop, distribute, and maintain procedures and supporting documentation.
• Resolve associate, customer, and supplier concerns using judgment or by consulting others as needed.
• Supervise and manage associates and leaders by directing work, monitoring performance, providing feedback, identifying training and development needs, and supporting learning and growth.
• Participate in hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Oversee QA guidelines, procedures, and programs to increase building efficiency and maintain inventory integrity.
• Ensure implementation of systems and processes for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, close-date tracking and reporting, and hazardous-material processing.
• Oversee systems operations, including hardware and software maintenance, installation of new, replacement, or additional systems, repairs, development, and troubleshooting in coordination with appropriate partners.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off, including sick leave
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U education benefit, with tuition, books, and fees paid for eligible programs
• Performance-based bonus awards
• Stock may be available as additional compensation for certain positions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager