(USA) Quality Assurance/systems Manager (import, Regional, Returns, Wm.com)

Walmart • Mount Pleasant, IA

4d • $84,000 - $126,000 • Onsite

About The Position

This role is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. They will also implement operational improvements, forecast staffing, workload, and performance results to meet business demands. The position involves preparing, reviewing, and analyzing business reports to identify operational improvements, and monitoring compliance with Logistics and company quality and safety standards. The manager will identify and resolve associate, customer, and supplier concerns, and supervise and manage associates and leaders by providing direction, monitoring performance, offering feedback, and identifying training needs. Additionally, they will oversee the execution of QA guidelines, procedures, and programs, ensuring building efficiencies, inventory integrity, and the implementation of systems and processes for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking, reporting, and close date product hazardous material processing. The role also includes overseeing systems operations, ensuring hardware and software maintenance, installation of new systems, necessary repairs, and development and troubleshooting with the appropriate corporate partners.

Requirements

• Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Financial Modeling and Analysis
• Inventory Management
• Modeling/Forecasting
• Preparing and executing budgets
• Profit and Loss (P&L) Accountability
• Supervising Associates
• Talent Development
• Walmart Logistics Manager
• Walmart Logistics Systems
• Bachelors: Business Administration
• Bachelors: Finance
• Bachelors: Logistics
• Bachelors: Management
• Bachelors: Operations Management

Responsibilities

• Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
• Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
• Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
• Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
• Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
• Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth, teaching, supporting, and modeling Logistics and company policies and procedures, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
• Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity and ensuring systems/processes are implemented for the corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages and strays, tracking and reporting, close date product, hazardous material processing.
• Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new/replacement/additional systems, necessary repairs are completed on existing systems, and development and troubleshooting involving the appropriate corporate partner (Information Systems Division, vendor, Logistics Regional and Divisional Systems Manager).
• Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis, balances short- and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager