(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

Walmart•Chino, CA

1d•$100,800 - $151,200•Onsite

About The Position

This role is responsible for driving and implementing the business plan for their area of responsibility to achieve facility goals in production, quality, and safety. The position involves forecasting staffing, workload, and performance results, as well as preparing, reviewing, and analyzing business reports to identify operational improvements. A key aspect of the role is monitoring and ensuring compliance with Logistics and company quality and safety standards, policies, and procedures. The manager will also oversee the execution of QA guidelines, procedures, and programs, focusing on increasing building efficiencies, maintaining inventory integrity, and ensuring systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, and strays, and tracking/reporting close date product, hazardous material processing. Additionally, the role involves overseeing systems operations, ensuring hardware and software maintenance, installation of new/replacement systems, necessary repairs, and development/troubleshooting with relevant corporate partners. The role emphasizes respecting individuals by building high-performing teams, embracing diversity, creating an inclusive workplace, and fostering a culture of belonging. It also involves working collaboratively, communicating with impact, attracting and retaining talent, empowering and developing individuals, and recognizing contributions. Acting with integrity means maintaining high standards of ethics and compliance, modeling Walmart values, and holding oneself and others accountable. Serving customers means delivering results with a customer-first approach, adapting to how, where, and when customers shop, and applying EDLP and EDLC models. Decision-making should be data-driven, balancing short and long-term priorities, and considering all stakeholders. Striving for excellence involves displaying curiosity, a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes, while also driving continuous improvements and supporting change.

Requirements

Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year experience in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
OR 3 years experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
OR 1 year experience as a Walmart Logistics Operations Manager supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of associates for multiple departments / areas.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Financial Modeling and Analysis
Inventory Management
Modeling/Forecasting
Preparing and executing budgets
Profit and Loss (P&L) Accountability
Supervising Associates
Talent Development
Walmart Logistics Manager
Walmart Logistics Systems
Bachelors: Business Administration
Bachelors: Finance
Bachelors: Logistics
Bachelors: Management
Bachelors: Operations Management

Responsibilities

Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
Forecast staffing, workload, and performance results to meet business demands.
Prepare, review, and/or analyze business reports and use information to identify operational improvements.
Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives.
Identify and ensure associate, customer, and supplier concerns are resolved.
Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, providing feedback, identifying training and development needs, and providing opportunities for learning and growth.
Oversee the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiencies and maintain inventory integrity.
Ensure systems/processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, and strays, and tracking/reporting close date product, hazardous material processing.
Oversee the execution of systems operations by ensuring appropriate hardware and software maintenance, installation of new/replacement/additional systems, and necessary repairs.
Oversee development and troubleshooting involving the appropriate corporate partner Information Systems Division, vendor, Logistics Regional, and Divisional Systems Manager.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)