(USA) Quality Assurance/Systems Manager (Import, Regional, Returns, Wm.Com)

Walmart • Baytown, TX

2d • $84,000 - $126,000 • Onsite

About The Position

The Quality Assurance/Systems Manager oversees quality assurance guidelines, procedures, and programs, identifying ways to improve building efficiencies and maintain inventory integrity. The role ensures systems and processes are in place for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, close-date tracking and reporting, and hazardous-material processing.

The manager also oversees systems operations, including hardware and software maintenance, installation of new or replacement systems, repairs, and systems development and troubleshooting in coordination with corporate partners, Information Systems Division, vendors, and Logistics Regional and Divisional Systems Managers. The position drives the business plan for its area, monitors operational and compliance standards, resolves concerns, and leads associates and leaders through direction, performance feedback, training, development, and participation in hiring and promotion.

The role is expected to model Walmart’s values: respect for the individual, acting with integrity, serving customers and members, and striving for excellence. The listed primary location is 4633 Borusan Rd, Baytown, TX 77523.

Requirements

• Bachelor’s degree in a related field and one year of experience in an operations, distribution, or logistics environment supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in hiring and promotion for multiple departments or areas; OR one year of experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in hiring and promotion; OR three years of experience in an operations, distribution, logistics, or retail environment performing the stated supervisory, workload-management, hiring, and promotion duties; OR one year of experience as a Walmart Logistics Operations Manager performing the stated supervisory, workload-management, hiring, and promotion duties.
• Attend and successfully complete all job-required trainings and assessments.

Nice To Haves

• Experience or qualifications in financial modeling and analysis, inventory management, modeling or forecasting, preparing and executing budgets, profit and loss accountability, supervising associates, talent development, Walmart Logistics Manager, or Walmart Logistics Systems.
• Bachelor’s degree in Business Administration, Finance, Logistics, Management, or Operations Management.

Responsibilities

• Communicate verbally and in writing with individuals and groups, including customers, suppliers, and associates.
• Drive and implement the business plan for the area of responsibility to achieve facility goals for production, quality, and safety, and implement operational improvements.
• Forecast staffing, workload, and performance results to meet business demands.
• Prepare, review, and analyze business reports and use the information to identify operational improvements.
• Monitor and ensure compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and maintaining procedures and supporting documentation.
• Identify and resolve associate, customer, and supplier concerns, using judgment or consulting others as needed.
• Supervise and manage associates and leaders by providing direction and performance feedback, identifying training and development needs, supporting learning and growth, modeling policies and procedures, and participating in hiring, promotion, coaching, teaching, and evaluation.
• Oversee execution of quality assurance guidelines, procedures, and programs to improve building efficiencies and maintain inventory integrity.
• Ensure systems and processes are implemented for corrective actions, slot profiling, inventory adjustments, cycle inventory tests, outside storage, damages and strays, close-date tracking and reporting, and hazardous-material processing.
• Oversee systems operations, including hardware and software maintenance, installation of new or replacement systems, repairs, development, and troubleshooting in coordination with appropriate partners and vendors.
• Build collaborative, trusting relationships; communicate with impact; attract, retain, empower, and develop talent; and recognize contributions.
• Promote integrity, ethics, compliance, accountability, and Walmart’s values, including supporting the goal of becoming a regenerative company.
• Make data-informed decisions, put customers first, balance short- and long-term priorities, and drive continuous improvement and adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off and/or paid protected time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
• Annual or quarterly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager